HSUHK’s novel e-commerce AI system wins Silver Award at Geneva International Exhibition of Inventions 2023

The Hang Seng University of Hong Kong (HSUHK)’s innovative research project, “EBizbot”, a real-time mixed reality-based Artificial Intelligence (AI) system, won the Silver Award at the Geneva International Exhibition of Inventions 2023. The achievement showcased the University’s excellence in research and innovation on the global stage.

The project was invented by Dr George Ho To-sum, Associate Professor of the Department of Supply Chain and Information Management, School of Decision Sciences, and was supported by the Innovation and Technology Fund of the Hong Kong Special Administrative Region (HKSAR). This was the first time HSUHK participated in the exhibition.

The winning project, “EBizbot”, is a real-time, reality-based AI system, designed to optimise warehouse management, product promotion, and workflow for e-commerce companies. As customer consumption patterns shift from offline to online, e-commerce companies face the challenge of meeting the growing demand for fast logistics and real-time online consumption. EBizbot solves the problem by adopting innovative technologies such as the Internet of Things (IoT), AI, and Robotic Process Automation (RPA) to optimise e-commerce across companies’ operation modes.

The awarded project has been commercialised and was therefore able to demonstrate HSUHK’s success in knowledge exchange for translating research and innovation outcomes into societal impact and impactful solutions. The University and the School will continue to encourage teachers and students to develop innovative research technologies and solutions to solve new and emerging challenges the world will face.

Established in 1973, the International Exhibition of Inventions of Geneva is the largest global exhibition devoted exclusively to inventions. It is to recognise and exhibit the most important international inventions. Over 1,000 inventions from approximately 40 countries and regions were considered in this year’s Exhibition.